Terms & Condition Guide

  •  Accepted Payment Methods: Payment methods accepted at the store
  •  Return Policy: Store return policy across product categories
  •  Items that cannot be Returned: List of non-returnable categories
  •  Replacement & Exchanges: How to get an exchange for your product
  •  Tracking Returns: Tracking returns of your product
  •  Gift Returns: Can gift items be returned at all?
  •  Late or Missing Refund: What in case of a missing refund?
  •  How are Refunds Issued: Mode of return
  •  Price Changes: Do we offer price protection?
  •  Price Guarantee on promotions: Price guarantee for promotions?
  •  Problem with an Order: Facing a problem with an order?
  •  Product Price, List Price & MRP: Difference between the three?

 Accepted Payment Methods: 

We accept online payments through: VISA, MasterCard & PayPal. For our Indian customers, in addition to the above, we also accept payments through RTGS, NEFT,  Cheque Deposit, Bank Transfer, Demand Draft & Money Order.

For Credit /Debit Card payment we employ services of third-party gateway.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any  Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.


 For Cheque/DD Payment/Money Order/NEFT

 ICICI BANK: A/C No: 072105000559

 IFSC Code: ICIC0000721

 Bank Address: Plot No. 2, LSC, Mandawali, Fazalpur, Near Balaji Max Hospital, I P Extension, Delhi 110092

 Please draw cheque in favour of "Camellia Twigs Pvt. Ltd. A/c 072105000559" and deposit at any ICICI Bank or cheque collection box near you, and send us the   cheque details

 Alternatively, kindly mail your cheque to:

 Camellia Twigs Pvt Ltd.

 B-8, FIE Industrial Estate


 New Delhi – 110092


 Note: Please draw cheque in favour of "Camellia Twigs Pvt. Ltd." and mention your Order No:, Name and Contact number at the back of your cheque.




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