TERMS & CONDITIONS

Accepted Payment Methods: Payment methods accepted at the store

Return Policy: Store return policy across product categories

Items that cannot be Returned: List of non-returnable categories

Replacement & Exchanges: How to get an exchange for your product

Tracking Returns: Tracking returns of your product

Gift Returns: Can gift items be returned at all?

Late or Missing Refund: What in case of a missing refund?

How are Refunds Issued: Mode of return

Price Changes: Do we offer price protection?

Price Guarantee on promotions: Price guarantee for promotions?

Problem with an Order: Facing a problem with an order?

Product Price, List Price & MRP: Difference between the three?

Accepted Payment Methods: 

We accept online payments through: VISA, MasterCard & PayPal. For our Indian customers, in addition to the above, we also accept payments through RTGS, NEFT, Cheque Deposit, Bank Transfer, Demand Draft & Money Order.

For Credit /Debit Card payment we employ services of third-party gateway

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

For Cheque/DD Payment/Money Order/NEFT

ICICI BANK: A/C No: 072105000559

IFSC Code: ICIC0000721

Bank Address: Plot No. 2, LSC, Mandawali, Fazalpur, Near Balaji Max Hospital, I P Extension, Delhi 110092

Please draw cheque in favour of "Camellia Twigs Pvt. Ltd. A/c 072105000559" and deposit at any ICICI Bank or cheque collection box near you, and send us the cheque details

Alternatively, kindly mail your cheque to:

Camellia Twigs Pvt Ltd.

B-8, FIE Industrial Estate

Patparganj

New Delhi – 110092

India

Please draw cheque in favour of "Camellia Twigs Pvt. Ltd." and mention your Order No:, Name and Contact number at the back of your cheque.